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How onboarding works

From request to your first patient

Nothing is set up until we've checked your clinic's registration, and spoken to you if we need to. That's how we keep fake clinics off the platform.

  1. Send a request

    Tell us about your clinic and its registration. It takes about three minutes.

    You

  2. Confirm your email

    We send a link to the address you gave. Your request reaches our team only after you click it.

    You · within 24 hours

  3. We review it

    We check your registration details and may call you to confirm your plan.

    Our onboarding team · within 2 working days

  4. Accept your invitation

    Once approved, you get an email invitation to set your password and become your clinic's administrator.

    You

  5. Set up your clinic

    A setup wizard walks you through departments, doctors, staff and your pharmacy formulary.

    You, with our help if you want it

  6. See your first patient

    Start with one doctor's OPD, then bring the rest of the clinic on.

    Your whole team

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